FAQ

🔐Frequently Asked Questions (FAQ)

 

Welcome to the SecureVroom FAQ. Here you'll find answers to the most common questions about our products, orders, and support.


🚗 About Our Products

Q: What does a kill switch do?
A: A kill switch disables your vehicle’s electrical system, preventing it from being started by anyone without your permission. It's a simple but powerful anti-theft tool.

Q: Is installation difficult?
A: Not at all. Most of our products are designed for easy, DIY installation with included instructions. No advanced mechanical skills are required.

Q: Can your products be used on motorcycles, boats, or RVs?
A: Absolutely. Our kill switches are compatible with a wide range of vehicles, including motorcycles, boats, RVs, and even heavy equipment.


💳 Orders & Shipping

Q: Where do you ship?
A: We ship internationally! No matter where you are, we’ll get your order to you.

Q: How long will my order take to arrive?
A: Most orders ship within 1–2 business days. Delivery times vary based on location but usually fall between 3–7 business days (or more).

Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive a tracking number via email.


🔧 Support & Warranty

Q: What if my product is defective or damaged?
A: No worries.If you experience any issues, just contact our support team for a quick replacement or refund.

Q: Do you offer installation support?
A: Yes, we offer video tutorials and step-by-step guides. Need extra help? Our support team is happy to walk you through it.


🛡️ Security & Privacy

Q: Are your devices safe for my vehicle’s electronics?
A: Yes. Our kill switches are tested to be 100% safe for your vehicle’s electrical system when installed properly.

Q: Will this void my vehicle’s warranty?
A: In most cases, no. Our devices are non-invasive and reversible. However, we always recommend checking with your manufacturer or dealer.


📧 Contact Us

Still have questions? Reach out to our team:

📧 Email: support@vroomsecure.com

💬 Chat: Use the chat bubble in the bottom corner to message us.

📍 Hours: Monday–Sunday, 9am–5pm EST